Table of Contents | ||
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Suppliers | Inputs | Process | Outputs | Customers |
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List all suppliers of the process step | List all inputs to the process step |
| List all outputs pf the process step | List all of those supported by the process |
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Phase 1: Identify & name the high-level process | ||||
Suppliers | Inputs | Process | Outputs | Customers |
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Phase 6 | Phase 5 | Phase 2
| Phase 3 | Phase 4 |
Once you complete a SIPOC, it can be reviewed with project sponsor(s), champion(s) and other involved stakeholders for verification.
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Archives Digitization: RACI v2 | |||||||||
SIPOC Process Step | Internal | External2 | |||||||
Archives Staff | Collection Head | Archives Paging Staff | Preservation & Digitization | Digitization Unit Head | Vendor | Digital Preservation | Publishing and Repository Services | Patron | |
Request for digitization: Patron Request | Responsible | Accountable | Informed | ||||||
Request for digitization: Project Proposal | Responsible | Accountable | Informed | Consulted | |||||
Assess the original materials | Responsible Informed | Accountable | Consulted | Informed | |||||
Prepping for digitization | Responsible | Accountable | Consulted | ||||||
Prepping for digitization: Vendor | Consulted | Responsible | Accountable | Informed | |||||
Digitize materials: Internal | Responsible | Accountable | Consulted | ||||||
Digitize materials: Preservation & Digitization | Consulted | Responsible | Accountable | ||||||
Digitize materials: Vendor | Consulted | Accountable | Responsible | ||||||
Quality Control & Evaluation: Internal | Responsible | Accountable | |||||||
Quality Control & Evaluation: Preservation & Digitization or Vendor | Informed | Responsible | Accountable | ||||||
Delivery of digitized content | Responsible | Accountable | Informed | ||||||
Storage of materials | Responsible | Accountable | Informed | Consulted | Consulted |
1 = Collection Head: University Archivist, Public Policy Archivist or Polar Archivist
2 = "External" to the unit creating the SIPOC (e.g. Digital Preservation is "external" to University Archives)
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The Brainwriting activity allows us to delve into the details that we "left on the roadside" as we aggregated the workflows up to the 4 to 7 macro-steps of the SIPOC. The RACI allowed us to begin to bridge to the Brainwriting and addtional granualrity additional granularity by potentially beginning to identify seperate separate streams or channels based in responsibility and accounatbilityaccountability, format or nature of a project. For example, in the example illustrated above for the "Archives Digitization Workflow" the First Step, Request for digitization, in the RACI is broken down into 2 channels:
Channel 01: Patron Requests. This can be further divided into sub-channels based upon format or size:
- Channel 01-01: Patron Requests - Photo(s)
- Channel 01-02: Patron Requests - Documents
- Channel 01-03: Patron Requests - Requires spcecialized specialized handling via Preservation & Digitization
- Channel 01-04: Patron Requests - Requires spcecialized specialized handling via Byrd Polar and Climate Research Center
- Channel 01-05: Patron Requests - AV transfer on Steenbeck
- Channel 01-06: Patron Requests - AV transfer via vendor
- Channel 02: Project Digitization
In the spreadsheet tool, the macro-steps from the SIPOC become the columns, and the rows become all the micro-steps necessary to complete the particular macro-step. AddtionallyAdditionally, each column is sub-divided to record notes and potential dependencies for each micro-step, if necessary.
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Workflow: | (Workflow name to match SIPOC) | ||||||||||||
Channel: | (Channel or sub-channel numer number and name; if just channels use ##; if sub-channels use ##-##) | ||||||||||||
First Step | Step 2 | Step 3 | Step 4 | Step 5 | Step 6 | Last Step | |||||||
(Step Name from SIPOC) | Notes or Dependencies | (Step Name from SIPOC) | Notes or Dependencies | (Step Name from SIPOC) | Notes or Dependencies | (Step Name from SIPOC) | Notes or Dependencies | (Step Name from SIPOC) | Notes or Dependencies | (Step Name from SIPOC) | Notes or Dependencies | (Step Name from SIPOC) | Notes or Dependencies |
Micro-step #01 detail | potential notes and dependencies | ||||||||||||
Micro-step #02 detail | |||||||||||||
Micro-step #etc detail |
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