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SuppliersInputsProcessOutputsCustomers

List all suppliers of the process step

List all inputs to the process step

  • First Step
  • Step 2
  • Step 3
  • Step 4
  • Step 5
  • Step 6
  • Last Step

List all outputs pf the process step

List all of those supported by the process

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Phase 1: Identify & name the high-level process

SuppliersInputsProcessOutputsCustomers

Phase 6

Phase 5

Phase 2

  • First Step
  • Step 2
  • Step 3
  • Step 4
  • Step 5
  • Step 6
  • Last Step

Phase 3

Phase 4


Once you complete a SIPOC, it can be reviewed with project sponsor(s), champion(s) and other involved stakeholders for verification.

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Archives Digitization: RACI v2

SIPOC Process Step

InternalExternal2
Archives StaffCollection HeadArchives Paging StaffPreservation & DigitizationDigitization Unit HeadVendorDigital PreservationPublishing and Repository ServicesPatron
Request for digitization: Patron RequestResponsibleAccountableInformed





Request for digitization: Project  ProposalResponsibleAccountableInformedConsulted




Assess the original materialsResponsible
Informed
Accountable
Consulted



Informed
Prepping for digitizationResponsibleAccountable
Consulted




Prepping for digitization: VendorConsulted

ResponsibleAccountableInformed


Digitize materials: InternalResponsibleAccountable
Consulted




Digitize materials: Preservation & DigitizationConsulted

ResponsibleAccountable



Digitize materials: VendorConsulted

Accountable
Responsible


Quality Control & Evaluation: InternalResponsibleAccountable






Quality Control & Evaluation: Preservation & Digitization or VendorInformed

ResponsibleAccountable



Delivery of digitized contentResponsibleAccountable





Informed
Storage of materialsResponsibleAccountableInformed


ConsultedConsulted

1 = Collection Head:  University Archivist, Public Policy Archivist or Polar Archivist

2 = "External" to the unit creating the SIPOC (e.g. Digital Preservation is "external" to University Archives)

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The Brainwriting activity allows us to delve into the details that we "left on the roadside" as we aggregated the workflows up to the 4 to 7 macro-steps of the SIPOC. The RACI allowed us to begin to bridge to the Brainwriting and addtional granualrity additional granularity by potentially beginning to identify seperate separate streams or channels based in responsibility and accounatbilityaccountability, format or nature of a project. For example, in the example illustrated above for the "Archives Digitization Workflow" the First Step, Request for digitization, in the RACI is broken down into 2 channels:

  • Channel 01: Patron Requests. This can be further divided into sub-channels based upon format or size:

    • Channel 01-01: Patron Requests - Photo(s)
    • Channel 01-02: Patron Requests - Documents
    • Channel 01-03: Patron Requests - Requires spcecialized specialized handling via Preservation & Digitization
    • Channel 01-04: Patron Requests - Requires spcecialized specialized handling via Byrd Polar and Climate Research Center
    • Channel 01-05: Patron Requests - AV transfer on Steenbeck
    • Channel 01-06: Patron Requests - AV transfer via vendor
  • Channel 02: Project Digitization

In the spreadsheet tool, the macro-steps from the SIPOC become the columns, and the rows become all the micro-steps necessary to complete the particular macro-step. AddtionallyAdditionally, each column is sub-divided to record notes and potential dependencies for each micro-step, if necessary.

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Workflow:(Workflow name to match SIPOC)
Channel:(Channel or sub-channel numer number and name; if just channels use ##; if sub-channels use ##-##)
First StepStep 2Step 3Step 4Step 5Step 6Last Step
(Step Name from SIPOC)Notes or Dependencies(Step Name from SIPOC)Notes or Dependencies(Step Name from SIPOC)Notes or Dependencies(Step Name from SIPOC)Notes or Dependencies(Step Name from SIPOC)Notes or Dependencies(Step Name from SIPOC)Notes or Dependencies(Step Name from SIPOC)Notes or Dependencies
Micro-step #01 detailpotential notes and dependencies











Micro-step #02 detail












Micro-step #etc detail












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