| Table of Contents | ||
|---|---|---|
|
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| Suppliers | Inputs | Process | Outputs | Customers |
|---|---|---|---|---|
List all suppliers of the process step | List all inputs to the process step |
| List all outputs pf the process step | List all of those supported by the process |
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Phase 1: Identify & name the high-level process | ||||
| Suppliers | Inputs | Process | Outputs | Customers |
|---|---|---|---|---|
Phase 6 | Phase 5 | Phase 2
| Phase 3 | Phase 4 |
Once you complete a SIPOC, it can be reviewed with project sponsor(s), champion(s) and other involved stakeholders for verification.
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Both versions provide us with valuable insight into the workflow and its processes. Below is an example of each version based upon a hypothetical restaurant visit workflowthe Archives Digitization SIPOC above:
RACI Example
The following real v1 and v2 examples are based upon the aforementioned SIPOC example:
Archives Digitization: RACI v1 | ||||
SIPOC Process Step | Responsible | Accountable | Consulted | Informed |
| Request for digitization: Patron Request | Archives staff | Collection Head21 | Archives paging staff | |
| Request for digitization: Project Proposal | Archives staff | Collection Head | Preservation & Digitization | Archives paging staff |
| Assess the original materials | Archives staff | Collection Head | Preservation & Digitization | Archives staff Patron |
| Prepping for digitization | Archives staff | Collection Head | Preservation & Digitization | |
| Prepping for digitization: Vendor | Preservation & Digitization | Digitization Unit Head | Archives Staff | Vendor |
| Digitize materials: Internal | Archives staff | Collection Head | Preservation & Digitization | |
| Digitize materials: Preservation & Digitization | Preservation & Digitization | Digitization Unit Head | Archives Staff | |
| Digitize materials: Vendor | Vendor | Preservation & Digitization | Archives Staff | |
| Quality Control & Evaluation: Internal | Archives staff | Collection Head | ||
| Quality Control & Evaluation: Preservation & Digitization or Vendor | Preservation & Digitization | Digitization Unit Head | Archives staff | |
| Delivery of digitized content | Archives staff | Collection Head | Patron | |
| Storage of materials | Archives staff | Collection Head | Digital Preservation Publishing & Repository Services | Archives paging staff |
Archives Digitization: RACI v2 | |||||||||
SIPOC Process Step | Internal | External32 | |||||||
| Archives Staff | Collection Head | Archives Paging Staff | Preservation & Digitization | Digitization Unit Head | Vendor | Digital Preservation | Publishing and Repository Services | Patron | |
| Request for digitization: Patron Request | Responsible | Accountable | Informed | ||||||
| Request for digitization: Project Proposal | Responsible | Accountable | Informed | Consulted | |||||
| Assess the original materials | Responsible Informed | Accountable | Consulted | Informed | |||||
| Prepping for digitization | Responsible | Accountable | Consulted | ||||||
| Prepping for digitization: Vendor | Consulted | Responsible | Accountable | Informed | |||||
| Digitize materials: Internal | Responsible | Accountable | Consulted | ||||||
| Digitize materials: Preservation & Digitization | Consulted | Responsible | Accountable | ||||||
| Digitize materials: Vendor | Consulted | Accountable | Responsible | ||||||
| Quality Control & Evaluation: Internal | Responsible | Accountable | |||||||
| Quality Control & Evaluation: Preservation & Digitization or Vendor | Informed | Responsible | Accountable | ||||||
| Delivery of digitized content | Responsible | Accountable | Informed | ||||||
| Storage of materials | Responsible | Accountable | Informed | Consulted | Consulted | ||||
1 = Collection Head of Bibliographic Initiatives: Overall leader of Bibliographic Initiatives:
2 = Bibliographic Initiatives Unit Head: either leader of Western Languages Unit or the Non-Roman Languages Unit3 = "External" to the unit creating the SIPOC (e.g. Metadata Initiatives Digital Preservation is "external" to Preservation & DigitizationUniversity Archives)
Brainwriting
Link to this section: go.osu.edu/dpa-brainwriting
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