Table of Contents | ||
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Suppliers | Inputs | Process | Outputs | Customers |
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List all suppliers of the process step | List all inputs to the process step |
| List all outputs pf the process step | List all of those supported by the process |
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Phase 1: Identify & name the high-level process | ||||
Suppliers | Inputs | Process | Outputs | Customers |
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Phase 6 | Phase 5 | Phase 2
| Phase 3 | Phase 4 |
Once you complete a SIPOC, it can be reviewed with project sponsor(s), champion(s) and other involved stakeholders for verification.
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- Identify the appropriate workflow
- Identify the appropriate Channel(s)/Sub-channel(s) if necessary
- Fill in all appropriate steps from your Unit's SIPOC. For Brainwriting, the Steps are represented as Columns as opposed to Rows. If there are less than seven steps, delete the appropriate columns.
- Fill out step details in rows below each Step that are necessary to complete that Process Step.
- When necessary, create notes or identify dependencies for the Process Step Details. Dependencies are the relationship between conditions, events, or tasks such that one cannot begin or be-completed until one or more other conditions, events, or tasks have occurred, begun, or completed.
Workflow: | (Workflow name to match SIPOC) | ||||||||||||
Channel: | (Channel or sub-channel numer and name; if just channels use ##; if sub-channels use ##-##) | ||||||||||||
First Step | Step 2 | Step 3 | Step 4 | Step 5 | Step 6 | Last Step | |||||||
(Step Name from SIPOC) | Notes or Dependencies | (Step Name from SIPOC) | Notes or Dependencies | (Step Name from SIPOC) | Notes or Dependencies | (Step Name from SIPOC) | Notes or Dependencies | (Step Name from SIPOC) | Notes or Dependencies | (Step Name from SIPOC) | Notes or Dependencies | (Step Name from SIPOC) | Notes or Dependencies |
Micro-step #01 detail | potential notes and dependencies | ||||||||||||
Micro-step #02 detail | |||||||||||||
Micro-step #etc detail |
Spreadsheet in action…
Below is an example of a partially completed Brainwriting activity based upon the Archives Digitization SIPOC/RACI
Workflow: | Archives Digitization | ||||||||||||
Channel: | 01-01 Patron Request: Photo(s) | ||||||||||||
First Step | Step 2 | Step 3 | Step 4 | Step 5 | Step 6 | Last Step | |||||||
Request for digitization | Notes or Dependencies | Assess the original materials | Notes or Dependencies | Prepping for digitization | Notes or Dependencies | Digitize materials | Notes or Dependencies | Quality Control & Evaluation | Notes or Dependencies | Delivery of digitized content | Notes or Dependencies | Storage of materials | Notes or Dependencies |
Patron request | May be via email, phone or in person | Determine if materials have already been digitized or not | Add order into Photos Order database | Internal: Scan to requested file format | Permanent Archives staff review scans | Patron sent scans typically via Box link | Preservation & Digitization returns materials to Archives | ||||||
Identify patron use | Determine if materials can be digitized | Preservation & Digitization scan/image to TIFF and files transferred to K-Drive | Vendor returns materials to Archives | ||||||||||
Evaluate condition | Materials returned to stacks | ||||||||||||
Evaluate rights | Vendor scans typically transferred via external media, that is then transferred to the K-Drive. | ||||||||||||
Determine tools to be used | |||||||||||||
Determine if it can be done in house | Need to consult w/Preservation & Digitization | ||||||||||||
If it needs to be outsourced determine cost to patron | Need to consult w/Preservation & Digitization | ||||||||||||
Charge patron for the digitization |
Google Jamboard
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Resources
- University Libraries:
- SIPOC Template or go.osu.edu/ul-sipoc-template
- SIPOC, RACI & Brainwriting: An Introduction to Exposing the University Libraries’ Digital Preservation & Access Workflows: PDF| Recorded Zoom (mp4 - 15 minutes)
- External:
- SIPOC in Wikipedia: https://en.wikipedia.org/wiki/SIPOC
- Lean Six Sigma Technique Tips – SIPOC by Pyzdek Institute: https://www.youtube.com/watch?v=AlN7eNOBPzg (7 minutes)
- How to complete the SIPOC Diagram by Six Sigma Development Solutions Inc: https://youtu.be/x8_I19PJBY8 (1 minute)
- SIPOC by LeanOhio: https://www.youtube.com/watch?v=_2_Ijfg4EVk (4 minutes)
- SIPOC Diagram explained (with example) by Bzhwen A Kadir: https://www.youtube.com/watch?v=j9oWnnbtkOo (7 minutes)
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