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Table of Contents
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SuppliersInputsProcessOutputsCustomers

List all suppliers of the process step

List all inputs to the process step

  • First Step
  • Step 2
  • Step 3
  • Step 4
  • Step 5
  • Step 6
  • Last Step

List all outputs pf the process step

List all of those supported by the process

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Phase 1: Identify & name the high-level process

SuppliersInputsProcessOutputsCustomers

Phase 6

Phase 5

Phase 2

  • First Step
  • Step 2
  • Step 3
  • Step 4
  • Step 5
  • Step 6
  • Last Step

Phase 3

Phase 4


Once you complete a SIPOC, it can be reviewed with project sponsor(s), champion(s) and other involved stakeholders for verification.

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SIPOCs should range from a minimum of 4 steps and a maximum of 7. The following real example embraces the minimummaximum:

Archives Digitization

SuppliersInputsProcessOutputsCustomers

Patron

Archives staff

External funding (grant or donor)

Patron request

Project proposal

First Step: Request for digitization

Content identification/location information

Archives staff (paging)

Archives staffOriginal materialsStep 2: Assess the original materialsCondition analysis

Archives staff

Conservation staff

Digitization staff

Patron

Archives staff

Digitization staff

Conservation staff

Patron

Decision to digitizeStep 3: Prepping for digitization

Metadata documentation (spreadsheet/database)

Patron invoice/payments (list of materials to be digitized)

Send to off-site vendor

Archives staff

Digitization staff

Vendor

Patron

Archives staff

Digitization staff

Vendor

Patron

Original material

Patron payment

Step 4: Digitize materials

Digital files

Digitization metadata

Archives staff

Archives staff

Digitization staff

Digitized materialsStep 5: Quality Control & Evaluation

Approved quality of product

Archives staff

Digitization staff

Vendor

Archives staff

Digitization staff

Completed digital files and metadataStep 6: Delivery of digitized content

Access copy

Preservation copy

Patron

Archives staff

Library Staff

Archives staff

Library Staff

Original material

Digitized material

Last Step: Storage of materials

Access copy

Preservation copy

Stored original materials

Researchers (internal & external)

Access & Preservation platform(s)

Stacks

Preservation & Digitization

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