| Table of Contents | ||
|---|---|---|
|
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| Suppliers | Inputs | Process | Outputs | Customers |
|---|---|---|---|---|
List all suppliers of the process step | List all inputs to the process step |
| List all outputs pf the process step | List all of those supported by the process |
...
Phase 1: Identify & name the high-level process | ||||
| Suppliers | Inputs | Process | Outputs | Customers |
|---|---|---|---|---|
Phase 6 | Phase 5 | Phase 2
| Phase 3 | Phase 4 |
Once you complete a SIPOC, it can be reviewed with project sponsor(s), champion(s) and other involved stakeholders for verification.
...
Archives Digitization | ||||
| Suppliers | Inputs | Process | Outputs | Customers |
|---|---|---|---|---|
Patron Archives staff External funding (grant or donor) | Patron request Project proposal | First Step: Request for digitization | Content identification/location information | Archives staff (paging) |
| Archives staff | Original materials | Step 2: Assess the original materials | Conditon Condition analysis | Archives staff Conservation staff Digitization staff Patron |
Archives staff Digitization staff Conservation staff Patron | Decision to digitize | Step 3: Prepping for digitization | Metadata documentation (spreadsheet/database) Patron invoice/payments (list of materials to be digitized) Send to off-site vendor | Archives staff Digitization staff Vendor Patron |
Archives staff Digitization staff Vendor Patron | Original material Patron payment | Step 4: Digitize materials | Digital files Digitization metadata | Archives staff |
Archives staff Digitization staff | Digitized materials | Step 5: Quality Control & Evaluation | Approved quality of product | Archives staff Digitization staff Vendor |
Archives staff Digitization staff | Completed digital files and metadata | Step 6: Delivery of digitized content | Access copy Preservation copy | Patron Archives staff Library Staff |
Archives staff Library Staff | Original material Digitized material | Last Step: Storage of materials | Access copy Preservation copy Stored original materials | Researchers (internal & external) Access & Preservation platform(s) Stacks Preservation & Digitization |
...
The following real v1 and v2 examples are based upon the aforementioned SIPOC example:
Access Services Staff (if materials to be returned to Stacks)
Digitization Program Manager (if materials to be returned to Preservation and Digitization)Project Owner (as necessary)
Access Services Staff (as necessary)
Digitization Program Manager (as necessary)
Head of Bibliographic InitiativesDigitization Program Manager
Bibliographic Initiatives Unit Head
Head of Bibliographic Initiatives
Archives Digitization: RACI v1 | ||||
SIPOC Process Step | Responsible | Accountable | Consulted | Informed |
Bibliographic Initiatives StaffDigitization Program Manager
Bibliographic Initiatives Staff Member
Bibliographic Initiatives Unit Head2
Project Owner (if materials are still in Special Collections)
Access Services Staff (if materials are still in Stacks)
Head of Bibliographic InitiativesBibliographic Initiatives Unit Head
Head of Bibliographic Initiatives
| Request for digitization: Patron Request | Archives staff | Collection Head2 | Archives paging staff | |
| Request for digitization: Project Proposal | Archives staff | Collection Head | Preservation & Digitization | Archives paging staff |
| Assess the original materials | Archives staff | Collection Head | Preservation & Digitization | Archives staff Patron |
| Prepping for digitization | Archives staff | Collection Head | Preservation & Digitization | |
| Prepping for digitization: Vendor | Preservation & Digitization | Digitzation Unit Head | Archives Staff | Vendor |
| Digitize materials: Internal | Archives staff | Collection Head | Preservation & Digitization | |
| Digitize materials: Preservation & Digitzation | Preservation & Digitization | Digitzation Unit Head | Archives Staff | |
| Digitize materials: Vendor | Vendor | Preservation & Digitization | Archives Staff | |
| Quality Control & Evaluation: Internal | Archives staff | Collection Head | ||
| Quality Control & Evaluation: Preservation & Digitzation or Vendor | Preservation & Digitization | Digitzation Unit Head | Archives staff | |
| Delivery of digitized content | Archives staff | Collection Head | Patron | |
| Storage of materials | Archives staff | Collection Head | Digital Preservation Publishing & Repository Services | Archives paging staff |
Archives Digitization: RACI v2 | |||||||||
SIPOC Process Step | Internal | External3 | |||||||
| Archives Staff | Collection Head | Archives Paging Staff | Preservation & Digitization | Digitization Unit Head | Vendor | Digital Preservation | Publishing and Respository Services | Patron | |
| Request for digitization: Patron Request | Responsible | Accountable | Informed | ||||||
| Request for digitization: Project Proposal | Responsible | Accountable | Informed | Consulted | |||||
| Assess the original materials | Responsible Informed | Accountable | Consulted | Informed | |||||
| Prepping for digitization | Responsible | Accountable | Consulted | ||||||
| Prepping for digitization: Vendor | Consulted | Responsible | Accountable | Informed |
Informed
Informed
| Digitize materials: Internal | Responsible | Accountable | Consulted | ||||||
| Digitize materials: Preservation & Digitzation | Consulted |
| Responsible | Accountable | ||||||
| Digitize materials: Vendor | Consulted |
| Accountable | Responsible |
| Quality Control & Evaluation: Internal | Responsible | Accountable |
| Quality Control & Evaluation: Preservation & Digitzation or Vendor | Informed |
Consulted
Informed
| Responsible | Accountable | ||||||||
| Delivery of digitized content | Responsible | Accountable | Informed |
Notify Stakeholders
| Storage of materials | Responsible | Accountable |
Consulted
Responsible| Informed |
| Consulted |
| Consulted |
1 = Head of Bibliographic Initiatives: Overall leader of Bibliographic Initiatives
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