| Table of Contents | ||
|---|---|---|
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| Suppliers | Inputs | Process | Outputs | Customers |
|---|---|---|---|---|
List all suppliers of the process step | List all inputs to the process step |
| List all outputs pf the process step | List all of those supported by the process |
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Phase 1: Identify & name the high-level process | ||||
| Suppliers | Inputs | Process | Outputs | Customers |
|---|---|---|---|---|
Phase 6 | Phase 5 | Phase 2
| Phase 3 | Phase 4 |
Once you complete a SIPOC, it can be reviewed with project sponsor(s), champion(s) and other involved stakeholders for verification.
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- In a brainstorming session we approach the exercise with an open mind where the sky is the limit, trying to get all the potential disparate ideas on the table from various points of view.
- However, the objective in front us, is to document the now, and what we are currently doing; not what we want to be doing, regardless of whether we are doing the right thing or not. Brainwriting allows us to dive deeper beyond those four to seven process steps and examine our processes with a finer granularity.
Brainwriting
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Tools:
Spreadsheet
Google Jamboard
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We will use the very basic versions of both activities in order to generate all possible actions and details that take place within each step of a SIPOC, understanding that we may have to add additional categories as we zoom in from the “satellite view” to “street level” perspective.
How do we use Jamboard?
It is super simple with 5 color sticky notes, multiple frames and free-style annotations/connections capabilities. While we will supply shareable links for the Brainwriting exercises, you can do the following to familiarize yourself with the tool:
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- Start by naming the Jamboard to coincide with appropriate SIPOC.
- Next, SIPOC process steps can be added as top categories. All participants can now add their sticky notes, identifying microprocess steps along with connecting lines and/or other supporting details.
- Depending upon the nature of the SIPOC, the number of microprocesses identified could begin to overcrowd a frame; in this situation, a frame could be used for each process step, as opposed to trying to fit all steps on a single frame.
- When we complete a Jamboard, it can be exported to a PDF (export example of diagram below).
Jamboard in action…
We will invite the individuals that were identified during the RACI exercise to make sure we are capturing all relevant and pertinent information that can inform our Value Stream Mapping activities.
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