Table of Contents

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Suppliers	Inputs	Process	Outputs	Customers
List all suppliers of the process step	List all inputs to the process step	First Step Step 2 Step 3 Step 4 Step 5 Step 6 Last Step	List all outputs pf the process step	List all of those supported by the process

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Phase 1: Identify & name the high-level process

Suppliers

Inputs

Process

Outputs

Customers

Phase 6

Phase 5

Phase 2

First Step
Step 2
Step 3
Step 4
Step 5
Step 6
Last Step

Phase 3

Phase 4

Once you complete a SIPOC, it can be reviewed with project sponsor(s), champion(s) and other involved stakeholders for verification.

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Link to this section: go.osu.edu/dpa-workflow-analysis-status

ParticipantsNotesMichelle Henley & Kevin BauerKathryn Beachreached out 2020.08.26reached out 2020.08.26Due 2020.10.30

Draft RACI Completed 2020.06.11

RACI needs review; overlap in Accountability and Consulted/InformedRACI Completed 2020.06.02Due 2020.11.06

Follow-up on 2020.08.07

Draft RACI 2020.06.16

Follow-up on 2020.08.07

Draft RACI 2020.06.16(out of scope of this project)

Follow-up on 2020.08.07

SIPOC Exercise TBDDelayed until February 2021Follow-up on 2020.08.10Dan NoonanDue 2020.12.01

SIPOC Follow-up 2020.05.23

SIPOC Exercise 2020.05.18

Follow-up Scheculed for 2020.09.01 Brainwriting exercise 2020.08.24Scheduled 2020.08.24

SIPOC Follow-up 2020.06.25

SIPOC Exercise 2020.06.10

SIPOC Follow-up 2020.06.18

SIPOC Exercise 2020.06.10Ken Aschilman & Nena Couch

SIPOC Exercise 2020.06.08

SIPOC Exercise 2020.06.02

SIPOC Exercise 2020.05.26Nena Couch, Rebecca Jewett & Lisa IacobellisNena Couch, Mara Frazier & Beth Kattelman

Area

Unit

Workflow

SIPOC

RACI

Brainwriting

Visualization

Notes

Yes/No

Notes

Yes/No

Draft

Final

Cross-functional

Accessibility

Status

colour	Red
title	To Do

Administration

Business Office

Status

colour	Red
title	To Do

Content & Access:

Access Services: GoogleBooks

Tony Maniaci

Status

colour	Blue
title	In Progress

Access Services: ILS

Chapter and article requests

Tony Maniaci, Brian Miller, Linda Miller

Status

colour	Blue
title	In Progress

Access Services: ILS

Digitizing OSU theses/dissertations

Tony Maniaci, Brian Miller, Linda Miller & Amy McCrory

SIPOC Exercise follow-up 2020.10.14

SIPOC Exercise 2020.10.06

reached out 2020.08.26

Yes

RACI completed 2020.10.15

Yes

Need to create visualization

Status

colour	Green
title	Complete

Status

colour	Green
title	Complete

Status

colour	Green
title	Complete

Access Services: ILS

Digitizing whole out-of-copyright works in lieu of a physical loan

Tony Maniaci, Brian Miller, Linda Miller

reached out 2020.08.26

Status

colour	Blue
title	In Progress

Acquisition & Discovery: Acquisitions

Firm Ordering Workflow

Moon Kim, Dana DeRose & Morag Boyd

SIPOC Exercise 2020.06.30

Kickoff 2020.05.15

Yes

RACI Exercise 2020.10.13

Status

colour	Green
title	Complete

Status

colour	Green
title	Complete

Acquisition & Discovery: Archival Description & Access

Managing Born Digital Archival Materials

Cate Putirskis, Ashleigh Minor & Morag Boyd

Follow-up on 2020.08.12

SIPOC Follow-up 2020.06.19

SIPOC Exercise 2020.06.01

Kickoff 2020.05.15

Status

colour	Green
title	Complete

Status

colour	Green
title	Complete

Acquisition & Discovery: Bibliographic Initiatives

Classic Digitization Project Requiring Bibliographic Metadata

Morris Levy

SIPOC Exercise 2020.05.27 (potential related SIPOCs w/ILS and ERMT)

Kickoff 2020.05.15

Yes

Status

colour	Green
title	Complete

Status

colour	Green
title	Complete

Acquisition & Discovery: ERMT

New Order

Anita Foster, Kevin Bauer & Morag Boyd

Follow-up on 2020.08.07

SIPOC Exercise 2020.06.24

Kickoff 2020.05.15

Yes

RACI Exercise 2020.10.15

Status

colour	Green
title	Complete

Status

colour	Green
title	Complete

Acquisition & Discovery: Metadata Initiatives

Metadata Workflow

Anna Klose, Ariel Bacon & Morag Boyd

SIPOC Exercise 2020.07.10

SIPOC Exercise 2020.06.02

Kickoff 2020.05.15

RACI scheduled 2020.08.14

Collection Strategy

Gene Springs

Status

colour	Green
title	Complete

Status

colour	Blue
title	In Progress

Collection Strategy

Status

colour	Red
title	To Do

Preservation & Digitization

Classic Digitization Project

Miriam Centeno, Sarah Collier, Marcela Estevez & Amy McCrory

SIPOC Follow-up 4/8/2020

SIPOC Exercise 4/2/20102

Status

colour	Green
title	Complete

Status

colour	Blue
title	In Progress

Preservation & Digitization

Digitization Work

Miriam Centeno, Sarah Collier, Marcela Estevez & Amy McCrory

SIPOC submitted 4/13/2020

Status

colour	Green
title	Complete

Status

colour	Blue
title	In Progress

Preservation & Digitization

Project Proposal

Miriam Centeno, Sarah Collier, Marcela Estevez & Amy McCrory

SIPOC Exercise 2020.06.05

n/a

Status

title	Out of Scope

Preservation & Digitization

Language Based Digitization

Miriam Centeno, Sarah Collier, Marcela Estevez & Amy McCrory

Status

colour	Blue
title	In Progress

Scholarly Sharing: Copyright Services

Copyright

Maria Scheid & Maureen Walsh

SIPOC Exercise 2020.06.23

Yes

Delayed until February 2021

Status

colour	Green
title	Complete

Status

colour	Green
title	Complete

Status

colour	Yellow
title	On Hold

Scholarly Sharing: Publishing and Repository Services

Johanna Meetz, Sean Moodie & Maureen Walsh

SIPOC Follow-up 2020.07.28

SIPOC Exercise 2020.06.30

Status

colour	Green
title	Complete

Status

colour	Blue
title	In Progress

IT

Application Development & Support

Beth Snapp

Digital Initiatives & Infrastructure

Terry Reese

Digital Preservation

Status

colour	Red
title	To Do

Digital Initiatives & Infrastructure

Status

colour	Red
title	To Do

Digital Preservation

Status

colour	Red
title	To Do

Research & Education

Music Library

Digitization: Paper-based Materials

Alan Green & Sean Furgeson

SIPOC Exercise 2020.11.02

SIPOC Exercise 2020.10.09

Yes

SIPOC/RACI Exercise 2020.11.02

Status

colour	Green
title	Complete

Status

colour	Green
title	Complete

Status

colour	Blue
title	In Progress

Music Library

Digitization: Audio-Visual Materials

Alan Green & Sean Furgeson

Due 2020.12.01

Status

colour	Blue
title	In Progress

Status

colour	Blue
title	In Progress

Music Library

Born Digital Materials

Alan Green & Sean Furgeson

Due 2020.12.01

Status

colour	Blue
title	In Progress

Status

colour	Blue
title	In Progress

Maps/Geology Library

Do they digitize?

Status

colour	Red
title	To Do

Special Collections & Area Studies:

Archives: Byrd Polar Archives, Ohio Congressional Archives & University Archives

Archives Digitization

Tamar Chute, Carly Dearborn, Michelle Drobik, Kevlin Haire, Laura Kissel & Halle Mares

Yes

Completed 2020.06.08; sub-divided some process steps within RACI

In progress

Status

colour	Green
title	Complete

Status

colour	Green
title	Complete

Status

colour	Green
title	Complete

Status

colour	Green
title	Complete

Archives: Byrd Polar Archives, Ohio Congressional Archives & University Archives

Digital Access

Tamar Chute, Carly Dearborn, Michelle Drobik, Kevlin Haire, Laura Kissel & Halle Mares

Draft SIPOC 2020.06.08

Yes

Completed 2020.06.16

No

Access

Status

colour	Green
title	Complete

Status

colour	Green
title	Complete

Status

colour	Green
title	Complete

Status

colour	Green
title	Complete

Archives: Byrd Polar Archives, Ohio Congressional Archives & University Archives

Born Digital Accessions

Tamar Chute, Carly Dearborn, Michelle Drobik, Kevlin Haire, Laura Kissel & Halle Mares

Draft SIPOC 2020.06.08

Yes

Completed 2020.06.16

No

Scheduled 2020.08.24

Area Studies

Status

colour	Green
title	Complete

Status

colour	Green
title	Complete

Status

colour	Green
title	Complete

Status

colour	Green
title	Complete

Area Studies

Status

colour	Red
title	To Do

Billy Ireland Cartoon Library & Museum

Project Digitization (excluding AV)

Jenny Robb, Marilyn Scott, Caitlin McGurk, Wendy Pflug, Susan Liberator & Anne Drozd

Status

colour	Green
title	Complete

Status

colour	Blue
title	In Progress

Billy Ireland Cartoon Library & Museum

AV Project Digitization

Status

colour	Red
title	To Do

Billy Ireland Cartoon Library & Museum

Patron on Demand

Status

colour	Red
title	To Do

Billy Ireland Cartoon Library & Museum

Born Digital

Exhibits

Digital Exhibits

Ken Aschilman, Nena Couch & Beth Snapp

& Museum

Born Digital

Status

colour	Red
title	To Do

Exhibits

Digital Exhibits

Status

colour	Green
title	Complete

Status

colour	Blue
title	In Progress

Exhibits

Potential: Digital materials in traditional exhibits

Status

colour	Red
title	To Do

Thompson Special Collections

Project Digitization

Jolie Braun, Nena Couch, Mara Frazier, Rebecca Jewett, Eric Johnson, Pasha Johnson, Lisa Iacobellis & Beth Kattelman

Status

colour	Green
title	Complete

Status

colour	Blue
title	In Progress

Thompson Special Collections

Patron on Demand

Status

colour	Red
title	To Do

Thompson Special Collections

Born Digital

Status

colour	Red
title	To Do

Resources

University Libraries:
- SIPOC/RACI/BW Template or go.osu.edu/ul-sipoc-template
- SIPOC, RACI & Brainwriting: An Introduction to Exposing the University Libraries’ Digital Preservation & Access Workflows: PDF| Recorded Zoom (mp4 - 15 minutes)
External:
- SIPOC in Wikipedia: https://en.wikipedia.org/wiki/SIPOC
- Lean Six Sigma Technique Tips – SIPOC by Pyzdek Institute: https://www.youtube.com/watch?v=AlN7eNOBPzg (7 minutes)
- How to complete the SIPOC Diagram by Six Sigma Development Solutions Inc: https://youtu.be/x8_I19PJBY8 (1 minute)
- SIPOC by LeanOhio: https://www.youtube.com/watch?v=_2_Ijfg4EVk (4 minutes)
- SIPOC Diagram explained (with example) by Bzhwen A Kadir: https://www.youtube.com/watch?v=j9oWnnbtkOo (7 minutes)

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Version	Old Version 119	New Version 120
Changes made by	Dan Noonan	Dan Noonan
Saved on	Nov 16, 2020	Nov 30, 2020

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