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Below is a conceptual view of the partial outcome of a hypothetical brainwriting session that examines the process steps of various worfkflows, with a more granular look at their sub-processes. This can then be used to identify similarities, differences, intersections and gaps.

Brainwriting Tool: Google Jamboard

Jamboard is an easy and simple tool that provides us with the ability to utilize “sticky notes” and free style drawings to create details, to build up the activities that occur within each process step of our SIPOCs. The goal is to conduct an activity that combines Brainwriting and Affinity Mapping/Diagramming. In a nutshell:

• Affinity Maps/Diagrams allows us to group ideas in various categories.  
• Brainwriting allows users to participate without:
  • a single voice shadowing others
  • fear of contribution
  • having to worry about speaking out
  • Brainwriting also eliminates the filtering by facilitator, which can introduce bias or any accidental omissions.

We will use the very basic versions of both activities in order to generate all possible actions and details that take place within each step of a SIPOC, understanding that we may have to add additional categories as we zoom in from the “satellite view” to “street level” perspective.

How do we use Jamboard?

It is super simple with 5 color sticky notes, multiple frames and free-style annotations/connections capabilities. While we will supply shareable links for the Brainwriting exercises, you can do the following to familiarize yourself with the tool:

1. Go to jamboard.google.com
2. Click the + in the orange circle located in the lower right corner of the screen
3. Select the background if you like (I like the dotted style so I can keep things neat and nicely aligned)
4. You have the following options in the vertical menu:

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