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Note: There is a known issue with sending single-use links to patrons in which security tools verify the link is safe but in the process uses the link. Then, it doesn't work as a single-use link when the patron clicks on it. A work around is to break up the link and tell the patron to reassemble it. For instance, you could send "https://library.osu.edu/dc/single_use_link/download/ + link identifier". And tell the patron to copy and paste this value into their browser, remove the " + " and then press enter. Then, the file download should proceed as expected. As the name suggests, a single-use link can only be used one and within a 23 hour 14-day period. If the patron does not access the link within that time frame, a new single-use link will need to be provided.
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