Website Redesign Project, 2017

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Project Sponsors:

Jennifer Vinopal
Lisa Carter

Core Project Team:

Project Lead: Robyn Ness
Implementation Lead: Beth Snapp
UX Writer: Erika Pryor
Student Web Assistant: Kati Minsavage
CMS User Training: TBD
User Experience (UX): Robyn Ness, Meris Longmeier, and the /wiki/spaces/libraries/pages/1673367
Others: TBD

Project Goals:

Redesign the OSU Libraries public facing web pages, including all libraries-controlled pages about locations, services, collections, events, and other information about what we have to offer our various user and partner communities. The goal is to restructure information about libraries and access to library resources in a way that is easy for users to navigate and is conducive to quickly finding what is needed for research, teaching, and learning.

Out of Scope:

Interfaces to subscription databases, online journals, or other vended systems (i.e., OhioLink)
Subject and Course Guides (LibGuides)
Digital Exhibits and Digital Collections
Knowledge Bank
Staff Intranet
Online fines payment system

Project Milestones

Start content analysis of current website (winter 2017)
- 2016 Web Stats Summary (.pdf)
- 2016 Web Stats by Page in SilverStripe CMS (.xlsx)
  - Interpretation Notes: Some pages with no visits may be redirect pages that have no content themselves; values closer to 100% in the entrances/pageviews column suggest pages are either promoted directly, linked by a partner site, bookmarked, or found via web search engines.
Start OSUL functionality discussions (winter 2017, iterative)
- Notes (.docx)
- Personas (in development)
Start user needs surveys (winter 2017, iterative)
- Survey Questions (.docx)
- Results Summary (.docx)
Form a /wiki/spaces/libraries/pages/1673367; start user testing (winter-spring 2017, testing iterative)
- User Testing April 2017: 10 undergraduate participants
  - Cardsort and Homepage Mockup (.pptx)
  - Discovery Mockup (.pptx)
- User Testing June 2017: 12 graduate students, faculty, and staff participants
  - Cardsort and Homepage Mockup (tba)
  - Discovery Task and Search Results Mockup (tba)
Share initial draft of information architecture, rework based on testing (spring 2017)
- OSUL Web Redesign Navigation - June 5
- Draft Homepage Mockup (.png) - June 5
Begin Drupal training and content migration (winter 2018, ongoing)
- News, Event, Exhibits editors - January 2018
- Locations editors - February 2018
- Special Collections editors - February/March 2018
- Services editors - TBD
Release early preview site for public feedback (fall 2017)
- first release (About Us) - November 2017
- home page release - December 2017
- Strategic Directions - January 2018
- News, Events and Exhibits improvements and editor access - January 2018
- Staff Directory / Bios development and iterative improvement - January 2018
- Locations pages improvements and editor access - February 2018 (estimated)
- Special Collections pages initial release and editor access - February 2018 (estimated)
- Locations and Hours section release - March 2018 (estimated)
- Services section development - TBD
Replace old site with new site (as soon as June 1, 2018, depending on content readiness and user testing results)

Website Redesign Project FAQ (updated 6/25)

Project Presentations

Project Overview - presented 2/28/2017 to Management Committee
Functional Expert Meetings - presented to 11 sessions in March
Web Redesign Project (homepage mockup, nav items, intro to web cms)- presented 6/13 and 6/15
- Recording of June 15 Session